International Deliveries
International deliveries may be made to most locations outside of the United States. Unfortunately, we cannot ship to Mexico, Costa Rica, Israel, Kenya, Malaysia, Pakistan, Thailand, Ukraine, Hong Kong, Indonesia, Japan, Russia, Uganda, and Nigeria at this time due to complex customs regulations and high-dollar duty charges. Orders are shipped via Parcel Post/Air Mail and take 6-21 business days to reach their destination. Shipping fees do not include duties, custom charges, or value-added taxes. Please include the postal code in the international address so your order may be processed on time. Orders that include a personalized Record Your Voice message require additional processing days to fulfill.

Canada:
Orders shipped to Canada are shipped through Global-E, and do include duties, taxes, and conversions

European Union
Our prices do not include duties, value-added taxes or miscellaneous fees. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office. Please keep this in mind when shipping a gift item to a destination outside the U.S. You may be contacted by your local carrier prior to delivery, to settle any outstanding duties, taxes or fees.

Can I ship a package to an APO/FPO address?
Yes, we do ship to military bases. Please enter the APO/FPO unit as the address; enter APO or FPO as the city; and for the state, please select one of the following:

APO-Americas
APO-Europe
APO-Asia
Select United States for the country, and enter the correct Zip Code for the APO/FPO destination. You will not be charged tax for an APO/FPO address, and all orders must be shipped as FedEx Economy.

Why don’t I see my country on the list of countries when trying to place my order?
Due to current licensing agreements, select furry friends and clothes are only available in certain countries. These limitations apply to both shipping and billing addresses. You will not be able to select your country in checkout if the furry friends in your cart are restricted in your area.

bulidabear Gift Cards
bulidabear offers E-Gift Cards for use on our website and in most of our retail locations (some exclusions apply). E-Gift Cards are delivered within 2 hours via email and there are no shipping charges.